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Waitomo District Council

Nau mai, haere mai

Welcome to Waitomo District Council

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Customer Service Strategy

Customer Services involves service delivery and support to customers across three sites; Council’s Administration Building (Queen Street), Waitomo District Library (Taupiri Street) and Te Kuiti i-SITE (Rora Street).

The Customer Service goals are to:

  • Understand our customers and their needs
  • Effectively communicate with our customers and the community
  • Empower all employees to serve our customers
  • Value customer satisfaction and simplify the customer experience
  • Embrace technology to benefit our customers.

Customer Service Strategy (PDF 280 KB)

Public Notices
Proposal for Temporary Closure of Road/Street To Ordinary Vehicular Traffic - Matariki Festival
PURSUANT to the Transport (Vehicular Traffic Road Closure) Regulations 1965, notice is hereby given that the Waitomo District Council, for the purpose of the Te Kūiti Matariki Festival 2023 proposes...
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News and Media Releases
New Te Kūiti Connector service notches up 1000 passengers
Pānui Pāpāho | Media Release (Waikato Regional Council)   More than 1000 passengers have travelled on the Te Kūiti Connector bus since it was launched in February, providing the King Country community...
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Waitomo District Council
15 Queen Street, PO Box 404 Te Kuiti 3941.
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0800 932 4357
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