Unite Against COVID-19

*** Waitomo District now in Alert Level 2

Our service information under Level 2.

View the All of Government Support Services Information.

The government website has everything you need to know about COVID-19 including the latest updates. Please keep safe and stay at home.

COVID-19

POSITIVE COVID-19 CASES IN WAITOMO DISTRICT

We have 43 active positive cases of COVID-19 in Te Kuiti (7 confirmed today) and 2 in Piopio.

Testing is available at Te Kuiti Medical Centre.

If you are experiencing any symptoms, please get a test, and if you haven’t been vaccinated, please also do so.

Details of testing and vaccination clinics are here

 

Waitomo District is in Alert Level 2

View our Covid-19 Alert Levels updates page

Download Ministry of Development's factsheet about support for the Waitomo District (PDF 184 KB)

Read about the new traffic light system here

 

Our Customer Services Team - Level 2

Our Queen Street office and Te Kuiti i-SITE will open to the public at 9am Wednesday 17 November 2021.

Opening hours are 9am to 4pm.  WDC Customer Services remain available 24/7 by email: info@waitomo.govt.nz  or by calling: 0800 932 4357.

All of WDC's customer services functions are also available at the Te Kuiti i-SITE. Feel free to visit our friendly customer services representatives at the i-SITE on Rora Street.

It will be mandatory for you to wear a face covering; scan in with the NZ Covid Tracer App or manually sign in; and observe the 2m distancing rule. This could potentially restrict the amount of people we allow into our buildings during busy periods.

 

Waitomo District Library - Level 2

Opening hours are 10am to 4pm, Monday to Friday. 

It will be mandatory for you to wear a face covering; scan in with the NZ Covid Tracer App or manually sign in; and observe the 2m distancing rule. This could potentially restrict the amount of people we allow into the library during busy periods.

Our online services are still available to our customers, including downloadable e-books/e-audiobooks and our Epic database.  

Any library queries can be directed to library@waitomo.govt.nz or info@waitomo.govt.nz.

 

Waitomo District Aquatic Centre - Level 2

Our pool will open to the public on Wednesday 17 November 2021, and will operate under normal opening hours. 

See more information here

 

Do it online

We encourage you to make request services, use online maps, and report issues online.

Building consents can also be applied for online

Dog registrations, water and property rates, and debtor account payments can be paid by telephone or internet banking. More payment options can be found here

 

Kerbside Collection and Recycling  - Level 2

Kerbside recycling collection services have resumed with the normal kerbside collection on Tuesday for Piopio, Mokau/Awakino, and the Waitomo ward and Village, and Friday for Te Kuiti Township.

 

Transfer Stations and Landfill - Level 2

Te Kuiti Landfill transfer station will be open for all general waste from Wednesday 17 November 2021.

Hours will be from 9am to 3pm. Under Level 2, the landfill will only operate Wednesdays, Fridays and Saturdays.

Maniaiti/Benneydale Transfer Station will only be open on Sundays from 9am to 1pm.

Piopio Transfer Station will only be open Mondays and Sundays.

The rest of our rural transfer stations will revert back to normal operating days and hours.

Please see the schedule below for the full list of operating hours for our landfill and rural transfer stations under Level 2.

TE KUITI:

Wednesday - open 9am - 3pm. All waste and recycling accepted.

Friday - open 9am - 3pm. All waste and recycling accepted.

Saturday – open 9am - 3pm. All waste and recycling accepted.

Closed all other days

 

PIOPIO:

Monday – open 9am – 3pm. All waste and recycling accepted

Sunday – open 1pm - 5pm. All waste and recycling accepted

Closed all other days

 

MANIAITI/BENNEYDALE:

Sunday – open 9am - 1pm. All waste and recycling accepted.

Closed all other days.

 

KINOHAKU:

Monday – open 9am - 1pm. All waste and recycling accepted

Sunday – open 12pm - 4pm. All waste and recycling accepted.

Closed all other days.

 

MAROKOPA:

Monday – open 9am - 1pm. All waste and recycling accepted

Friday - open 9am-1pm. All waste and recycling accepted

Saturday – open 8am-12pm. All waste and recycling accepted

Sunday – open 10am-2pm. All waste and recycling accepted

Closed all other days

 

AWAKINO:

Sunday – open 12pm - 4pm. All waste and recycling accepted. Closed all other days.

 

Please note:

All visitors will be required to scan QR codes/or complete a manual entry form

All visitors must wear masks

Access to sites will be controlled, so please be patient.

--

Public Toilets - Level 2

Public toilets are closed to the wider public under Level 3, however our public toilets located on a State Highway will be open for essential freight drivers only.

 

Holiday Parks

To be updated

 

Playgrounds - Level 2

All playgrounds are open. Please adhere to the 2m physical distancing rules.

 

Animal Control

Please phone 0800 932 4357 or email info@waitomo.govt.nz with any animal control issues.

 

 

Covid-19 Support Information

If you are unwell

  • If you are sick, stay home. Do not go to work or school. Do not socialise.

  • If you have cold, flu or COVID-19 symptoms, call your doctor or Healthline on 0800 358 5453 and get advice about being tested.

  • If you have been told to self-isolate you legally must do so immediately.

Click here (PDF 163 KB) to view the All of Government contact support information factsheet

For more information about COVID-19 visit the Government website.

Keep up to date with new locations of interest

Keep up to date with the latest information from Waikato DHB

If you are in need of financial support, please contact the Ministry of Social Development (MSD) on 0800 559 009.

Visit the Work and Income website to apply for a Covid-19 wage subsidy

Keep up to date with information from Waikato Civil Defence Emergency Management

Rural Support Trust 0800 787 254

For mental health support, phone or text 1737 any time to talk to a trained counsellor

Contact Waitomo Waipa Womens Refuge 24/7 on 0800 733 843

Violence Free Maniapoto 021 381 428

For all whanau services, contact Maniapoto Whanau Ora Centre 07 878 3680

Maniapoto Marae Pact Trust 027 404 7220

Te Kuiti Community House Trust 027 814 4663

Te Kuiti Foodbank 021 254 6868

Te Korowai Aroha Foodbank 020 4147 7870

Maternity Resource Centre 0800 563 133

Lifeline 0800 543 354

If you need help with financial assistance, or you require social service support (food grants, etc), please visit the Ministry for Social Development at www.msd.govt.nz or phone 0800 559 009. This support is available to anyone who needs it.

It is normal to feel anxious or stressed in times of difficulty. There are useful tips on how to stay mentally healthy, as well as information on where you can get help, at Unite Against COVID-19

 

Business Support Information

Click here to find out about what financial support you can get for your business

Wage Subsidy Scheme

The Wage Subsidy Scheme allows eligible employers to apply for support if they expect a loss of 40 percent of revenue as a result of the alert level increase.  The COVID-19 Wage Subsidy August 2021 is a payment for employers to keep paying staff and protect jobs. Applications will be open from 9 am on Friday, 20 August 2021, for two weeks.

Find out more

Resurgence Support Payment 

The Resurgence Support Payment is available for small businesses that experience a loss of 30 percent of revenue as a result of the alert level increase to level 2 or higher. Eligible businesses can apply to receive up to $1500 plus $400 per full-time equivalent employee, up to a maximum of 50 full-time employees. Applications will open at 8am on 24 August 2021.

Find out  more

Business Helpline

If you have questions about Alert levels, how to access Government business support or general resources, call the business helpline. The helpline is free and can be accessed by calling 0800 500 362 for the North Island, or 0800 50 50 96 for the South Island.
 
It can offer you:

  • specific advice and access to government business support
  • advice on what Alert Levels mean for your business
  • HR and general business advice and access to online resources and webinars
  • connections to business advisory services.

Find out more

Te Waka

Te Waka has put together some helpful links which can be accessed here

Hamilton Waikato Tourism

Hamilton Waikato Tourism has reactivated their Mighty Local campaign to promote local businesses, particularly those in food & beverage-related businesses and essential services. The website is ready to go again at mightylocal.co.nz

Phase 1 with, your generous help as per last time, will provide information about what local Waikato businesses are operating as essential services in Alert Level 4 lockdown, particularly in the retail and F&B sector - either in-store or online deliveries.

The second phase will activate at Alert Level 3 and will add those local F&B businesses offering take-aways and contactless delivery – one of the most popular topics of last year’s Mighty Local campaign.