We're currently at Alert level 1

 All of our facilities open.

Our Customer Services Team

If you'd prefer to stay at home you can contact us by: email:   or by calling: 0800 932 4357.


Do it online

We encourage you to make request services, use online maps, and report issues online.

Building consents can also be applied for online

Dog registrations, water and property rates, and debtor account payments can be paid by telephone or internet banking. More payment options can be found here


Waitomo District Library

Our online services remain available to our customers, including downloadable e-books/e-audiobooks (Novel-L) and our Epic database.  


For more information about COVID-19 visit the Government website.