From Monday 15 May, all customer services will be available at the Railway Building next to Stoked Eatery on Rora Street.

Manager - Customer Services, Kat Brown-Merrin says the shift to Rora Street is about bringing Council’s services to the community and providing more ease of access.

“The community and our customers are important to us. Our aim is to have more community presence, and by moving to a more centralised location we can provide a more user friendly and accessible customer service.”

Opening hours will be from 9am to 4pm, Monday to Friday and we can still be contacted 24/7 on 0800 932 4357.

Please call our friendly customer services team if you wish to make an appointment to see a staff member or the Mayor who are based at the Waitomo District Council Queen Street Office.