Thank you to those residents who took the time to fill out our annual residents survey.

The survey was carried out by independent research company Key Research Ltd on behalf of Council during May.

View the results and report

Personal information provided by respondents will not be made public and will not be available to WDC staff.

Read the initial media release

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Frequently Asked Questions

Why is WDC doing this survey?

Our residents survey is carried out each year. It measures and monitors community opinion and the performance of the services and facilities we provide. Our performance measures are set by the Long-Term Plan. Results from the survey are used to inform and enhance our long-term performance.

Where did WDC get my details from?

We sourced the mailing list from the electoral roll or ratepayer database.

Can the survey be completed online?

Yes. Those randomly selected will receive a personalised invite letter with an online code. 

Do I need to include my personal details?

No, you do not need to include this information.  However, if these details are not included you will not be entered in to the draw for the Prezzy Card.

Who is Key Research?

Key Research is an independent research company that undertakes surveys on behalf of many other Councils throughout New Zealand.

When do I need to complete/return the survey by?

The survey is now closed.

Will you let us know who wins the Prezzy Card?

Yes, Key Research will notify the winner of the gift card

Will you publish the results?

Yes, a copy of the survey results will be available on our website once finalised.