Local residents are being encouraged to provide feedback on the services and facilities Waitomo District Council provides to its communities.

An invitation to complete WDC’s Residents Survey will soon hit letterboxes or email inboxes throughout the district, offering residents aged 18 years and older a chance to have their say.

The survey is carried out by independent research company Key Research Ltd on behalf of Council.

 

The survey gauges opinions on the services and facilities delivered by WDC and an invitation will be posted or emailed to residents listed on the electoral roll and Ratepayer database.

 

The survey can be completed online. Those who complete it before the close off date will have a chance to enter in a draw to win a $250 Prezzy Card.

Personal information provided by respondents will not be made public and will not be available to WDC staff.

 

Survey results will be included in WDC’s Annual Report published later in the year.

The survey needs to be completed by Saturday 31 May 2025.  

 

Read the media release

 

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Frequently Asked Questions

 

Why is WDC doing this survey?

Our residents survey is carried out each year. It measures and monitors community opinion and the performance of the services and facilities we provide. Our performance measures are set by the Long-Term Plan. Results from the survey are used to inform and enhance our long-term performance.

 

Where did WDC get my details from?

We sourced the mailing list from the electoral roll or ratepayer database.

 

Can the survey be completed online?

Yes. Those randomly selected will receive a personalised invite letter with an online code. 

 

Do I need to include my personal details?

No, you do not need to include this information.  However, if these details are not included you will not be entered in to the draw for the Prezzy Card.

 

Who is Key Research?

Key Research is an independent research company that undertakes surveys on behalf of many other Councils throughout New Zealand.

 

When do I need to complete/return the survey by?

5pm, Saturday 31 May 2025.

 

Will you let us know who wins the Prezzy Card?

Yes, Key Research will notify the winner of the gift card

 

Will you publish the results?

Yes, a copy of the survey results will be available on our website once finalised.