Water Conservation and Restrictions

Our Water Alerts and Restrictions help us manage the town water supply during periods of high demand. 

In summer, we get less rain than the rest of the year and the amount of water people use everyday increases mainly due to activities like watering gardens, property maintenance and filling up swimming pools. This puts pressure on our water supply.

Water restrictions help everyone play their part and are put in place to make sure there is enough water for everyone to use during this time.

If you notice a water leak or someone wasting water in your street please contact us straight away on 0800 932 4357.



Conservation Level 1 image

Use water wisely.

Water saving tips:

  • Always use a twist or trigger nozzle when using your hose.
  • Use a timer with your sprinkler or irrigation system and be mindful where you position it so that you are watering plants, not paved areas.
  • Use a cover on permanent and portable pools to prevent evaporation and use appropriate chemicals to keep the water fresh.
  • Use a broom and/or bucket to clean hard surfaces such as footpaths and driveways.
  • Wash your car/boat/caravan on an area of lawn.
  • Shorten your shower. 
  • Put a bucket in the shower while you're waiting for the water to warm up, and use the water you catch for watering plants, flushing the toilet or cleaning.
  • Use water from your rain water tank or grey water wherever possible.
Level 2 Water restriction image

Reduce non-essential water use.

Level 3 water restriction image

Take all practical steps to reduce your water usage.


  • No sprinklers allowed. 
  • Hand-held hosing only.


  • Don’t use Council water supply to fill or top up your pools (including portable and paddling pools).
  • Use a broom instead of water to clean hard surfaces such as footpaths and driveways.
  • Avoid using water to wash windows, buildings and cars. 
Level 4 water restriction image

Reduce your water use immediately. 

  • Essential water use only.
  • There is a complete ban on any outdoor water use (includes use of sprinklers, hoses, drip lines, irrigation systems, water toys like slip n' slides).
  • No filling of swimming pools (includes portable or paddling pools).
  • No outdoor cleaning (cars and property).
  • The only permitted way to water your garden at alert level 4 is to use collected rain water and/or to use greywater from inside your home.


Hand-held hosing means that a person must be physically holding the hose. In other words, this means no unattended hoses. Always use a twist or trigger nozzle when using your hose. Turn off all hoses and taps when its not in use.

Alternate day sprinkling means residents whose street address number is an even number can use their sprinkler systems between 6am-8am and 6pm-8pm on days with even dates (i.e. 30 January, 2 February, 4 February etc).  Those with odd letter box numbers can use their sprinkler systems between 6am-8am and 6pm-8pm on days with odd dates (i.e. 31 January, 1 February, 3 February etc).

Essential water use means that you may use water for drinking, food preparation, hygiene and sanitary purposes (includes washing clothes and taking showers).  Essential use outside means water may be used for activities like firefighting and emergency clean ups.