Rates Payment Arrangement Form

Published 06 August 2026
Rates Graph Generic Panel

Rates Payment Arrangement Information & Conditions:

What is a Rates Payment Arrangement?

As per Council's Penalty Remission Policy we have a formal rates payment option to enable ratepayers to pay off their arrears without incurring penalties. 

How do I go about getting a Rates Payment Arrangement?

Contact Council staff to discuss setting up a rates payment arrangement. Under this arrangement you can make weekly, fortnightly or monthly payment towards paying off your rates balance. 

How do I make payments?

The method of payment for your Rates Payment Arrangement is by Council's Easy Pay Direct Debit. Please contact Council to discuss minimum payment amounts.

What do I need to know?

  1. Once you have entered into a formal payment arrangement with Council, penalties will not be applied to your account.

  2. If your arrangement spans more than one financial year, we will notify you of the new amount in July of each year. Your amount will need to be changed annually.

  3. Should this arrangement be dishonoured at any time without communication or notification to Council, the agreement will be deemed void and no penalties will be remitted. Failure to honour the agreed payment arrangement will result in penalties being applied to all outstanding balances due and normal debt collection procedures will commence. 

  4. Any default in the payment arrangement may result in the balance owing becoming immediately due and payable.

  5. No arrangements will be put in place until Council has received this completed, signed form.

  6. The Waitomo District Council is under no obligation to accept or amend an alternative payment arrangement.

  7. Council will send you a letter confirming the payment arrangement is in place and you will need to ensure payments are made on time until the balance is cleared.

Should you have any queries, please phone 0800 932 4357, our friendly Customer Services Team are here to help.

Method of Payment

The method of payment is Council's Easy Pay Direct Debit. 

No arrangements will be put in place until Council has received this completed, signed form, and Easy Pay Direct Debit Form.

  • Any default in the payment arrangement may result in the balance owing becoming immediately due and payable.

  • Should the arrangement be dishonoured at anytime without communication or notification to Council, the agreement will be deemed void and penalties will be remitted. Failure to honour the agreed payment arrangement will result in penalties being applied to all outstanding balances due and normal debt collection procedures will commence. 

  • (If applicable), I am authorised to enter into this payment arrangement on behalf of all owners of the property.

  • If I/We intend to change the method by which payment is made, I/We will give 14 days notice of the intended change.

Waitomo District Council reserves the right to change the Rates Payment Arrangement conditions.