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Road Network Updates
Our district has recently been impacted by flooding and slips. Read more about our affected local roads.  Read more
Water shutdown due to leak

We have identified a leak on Rata Street and will need to shutdown the water supply to this area so that it can be fixed. Affected roads are: Mahoe Street, View Road, Broadfoot Place, sections of Mangarino Road and the top end of Rata Street. Thank you for your understanding.

Home Our Council News News and Media Releases 2010 September AA Agent Mystery Customer Survey

AA Agent Mystery Customer Survey

9 Sep 2010, 1:11 PM

Waitomo District Councils friendly Customer Service Team always strive to provide excellent service and information to our customers.

A recent AA Agent Driver and Vehicle Licensing survey completed by a Mystery Customer has given WDC a 90% total score, an impressive result for the Team.

The survey was made up of four sections including Customer Relationship and Staff Attitude and Service, both of which WDC scored a result of 100%.

Community Services Group Manager says that it is a very good result for Council and pleasing to see that customer satisfaction is being met.

Click here to view: AA Agent Mystery Customer Survey 2010 (PDF 199 KB)