A reminder to property owners who have water meters installed on their property.

For monitoring purposes, from June 2024 you will be receiving a six-monthly water account with zero $$. 

This is for information purposes only so you can start to build a understanding of your water use onsite.

Understanding water use trends across the water supply network helps us to achieve this. Water meters are the best way to establish and understand those trends. Water meters also help track water loss within the network by allowing us to locate and fix leaks more effectively, resulting in an improvement in water conservation.

For those properties that have a water meter - what you may not know is that this meter has been getting read every six months in June and December as part of a district wide process.  The read process can be done without entering private property which is why many people aren’t aware when it is being done.  

It makes sense to provide property owners with the water use data we collect, so from July 2024, Council started providing property owners with a water meter, with a water account. It has a zero-dollar value.

Water accounts show how much water has gone through the water meter over the previous six-month period.  

The purpose of sending you the water account is to help you better understand water usage on site which can in turn encourage water conservation. If we determine there has been a much higher than usual level of water use recorded over the meter, we will let you know as there may be a water leak on the property. 

Please do not hesitate to contact us 07 878 0800 if you have any questions. 

For more information on water meters