Customer Services & Visitor Hub

Closes: Midday, Wednesday 24 December 2025

Opens: 9am, Monday 5 January 2026

Our call centre operates 24/7. Please call 0800 932 4357

Waitomo District Library

Closes: Midday, Wednesday 24 December 2025

Opens: 10am, Monday 5 January 2026

Queen Street Admin Building

Closes: Midday, Wednesday 24 December 2025

Opens: 9am, Monday 5 January 2026

Waitomo District Aquatic Centre

Closed: 25 December 2025 & 1 January 2026

Open: Normal schedule will apply every other day during the summer season

Refuse Kerbside Collection

Piopio, Mōkau/Awakino and Waitomo Village: No changes

Te Kūiti east side: 

• (Usually 25 December) will now be 26 December 2025
• (Usually 1 January) will now be 2 January 2026

Te Kūiti west side:

• (Usually 26 December) will now be 27 December 2025
• (Usually 2 January) will now be 3 January 2026

Waste Transfer Stations

All waste transfer stations:

Closed: Public holidays

Open: Operating as normal on regular open days 

Awakino Transfer Station: will be open additional days over summer, from 19 December 2025 to 6 February 2026.

• Mondays: 9am - 1pm
• Tuesdays: 9am - 1pm
• Fridays: 9am - 1pm (except Public Holidays)
• Saturdays: 9am - 1pm
• Sundays: 9am - 1pm

The normal schedule for Awakino Transfer Station will resume Sunday 8 February 2026.