Skip to main content Skip to main navigation Skip to sub pages navigation
Road Network Updates
Our district has recently been impacted by flooding and slips. Read more about our affected local roads.  Read more
Waitomo District Council
A-Z Services
Careers
News and Media Releases
Contact Us
Nau mai, haere mai

Welcome to
Waitomo District Council

Our Council
Our Council
About us Council Meetings News Rates Information Fees and Charges
Forms and Guides Funding and Grants Publications Have Your Say Triennial Elections
Executive Team District Plan Review Careers About Local Government New Zealand Contact Us
Facebook giveaway terms and conditions LTP2024-2034 Tenders 2025 Residents Survey
Our Services
Our Services
Roads and Footpaths Emergency Management Solid Waste Management (Collection and Disposal) Water Services Waitomo District Library
Alcohol Licensing Animal and Dog Control Building Control Cemeteries Council venues for hire
Customer Service Elder persons housing Environmental Health Holiday Parks
Online Services Parks and Open Spaces Resource Consents Waitomo District Aquatic Centre
Our District
Our District
About the Waitomo District What's on in Waitomo The Great New Zealand Muster Economic Profile for Waitomo
Waitomo District Christmas Parade Community Development Visitor Information
Gallagher Recreation Centre Shearing Statue 30 Year Time Capsule Living Lightly - Free Online Programme
Mayors Taskforce for Jobs Moving Waikato Community Survey Enviroschools
Home Our Services Customer Service
  • Roads and Footpaths
  • Emergency Management
  • Solid Waste Management (Collection and Disposal)
  • Water Services
  • Waitomo District Library
  • Alcohol Licensing
  • Animal and Dog Control
  • Building Control
  • Cemeteries
  • Council venues for hire
  • Customer Service
    • Customer Service Charter
  • Elder persons housing
  • Environmental Health
  • Holiday Parks
  • Online Services
  • Parks and Open Spaces
  • Resource Consents
  • Waitomo District Aquatic Centre

Customer Service

 

Waitomo District Council is committed to providing high quality services and delivering a high standard of customer service.

As a customer of Waitomo District Council, you will be treated fairly and considerately when accessing any of our services whether in person, by phone, in writing, by email or by internet enquiry


 

CSC Pic
Customer Service Charter
"Te hanga tahi o tātou Takiwa - Shaping our District together"  Waitomo District...
Report An Issue
Report an issue
You may post feedback, place a service request or a general enquiry
Meadsgear
Visitor Information
We pride ourselves  on providing a free, friendly and objective information...
LesMunroCentre
Council venues for hire
We have venues that you can hire for your next meeting, event or function Follow...
Forms And Guide Panel
Forms and Guides
This page contains application forms and information guidelines that are...
Rates Rebate Scheme 25 26 Panel NEW
Rates Rebate Scheme
The Rates Rebate Scheme benefits ratepayers who are on lower incomes and pay...
Mokau_cemetery
Cemeteries
Waitomo District Council provides five cemeteries to meet the needs of the...
Animal and Dog Control Forms
Application for Registration of Dog(s), Selected Ownership and other application...

 

Our Customer Service Team

Our Rora Street office is open:

Monday to Friday 9am - 4pm
160 Rora Street, Te Kūiti

Get in touch by:

(07) 878 0800 or 0800 932 4357
[email protected]

We're available 24/7 on:

0800 932 4357
Find us on Google maps
Waitomologo
TERMS OF USE | SITE MAP
Contact Us
Facebook Facebook
Partner Websites
waitomo.com
Waitomo caves discovery centre
Quick Links
Roads and Footpaths
Our Council
Do it Online
Ask a question
Copyright © 2025 Waitomo District Council
Png Nzgovt Logo Url Mark