Online Enquiry/ Request

As part of our commitment to providing outstanding customer service we want to know when you are satisfied or not satisfied with the service you receive.

Please let us know what you think about Council's services or service delivery and how we can improve the services we offer (or this site) by sending us an email or filling in the online form below. You can also use the form below to report a problem.


  • If your request is URGENT please call Waitomo District Council on 0800 932 4357.

  • Waitomo District Council cannot provide a response to enquiries or requests received¬†without contact details. If you require a response you must ensure that valid contact details are provided as incomplete requests will not be processed.