This is a friendly reminder with rates due this Friday 31 May, our customer service team is now conveniently located at the customer service centre at 160 Rora street in Te KÅ«iti, beside the Colin Meads statue.
Please visit the team here to make payment.
King's Birthday Weekend - Monday 3 June 2024

Our Customer Service Centre, admin office, library and other services are closed for King's Birthday Weekend - Monday 3 June 2024. View more info

Te Kuiti Water Supply update #2

24 Jan 2019, 12:06 PM

We are aware that the Te Kuiti Water Supply taste and odour issues are not yet resolved.

We want to assure residents that the water is regularly tested and is treated to the national Drinking Water Standards and does not pose any health risk.

The Te Kuiti Water Treatment Plant is now producing water with improved aesthetics (taste, colour, odour). However, our reservoir is full and we are working to flush the discoloured water through the reticulation network. We need to be careful with this though because the river level is low, and water conservation is crucial during this dry season.  Therefore, we are asking residents to contact us on 0800 932 4357 so we can gather further information and better assess which areas of our network require further mains flushing.

We are optimising carbon dosing and pre-chlorination treatments as well, in an effort to address the taste and odour issues.