This is a friendly reminder with rates due this Friday 31 May, our customer service team is now conveniently located at the customer service centre at 160 Rora street in Te Kūiti, beside the Colin Meads statue.
Please visit the team here to make payment.
King's Birthday Weekend - Monday 3 June 2024

Our Customer Service Centre, admin office, library and other services are closed for King's Birthday Weekend - Monday 3 June 2024. View more info

New Customer Service Centre opens

31 Aug 2023, 9:08 AM

We are excited to announce the opening of the Waitomo District Council Customer Service Centre.
Our Customer Service and isite team have combined their knowledge and skills to offer a one-stop-shop, centrally located at the previous Te Kūiti isite building, right next to the Colin Meads Statue (160 Rora Street, Te Kūiti).
So, remember next time you have a Council enquiry, need to register your dog or book your next adventure, to call in and see the team at the Customer Service Centre.
Council staff and the Mayor continue to operate from our WDC Queen Street Office and are available by appointment. To make an appointment contact the Customer Service Team.
Our opening hours are Monday to Friday from 9am – 4pm and we are contactable 24/7 on 0800 932 4357 or [email protected]