Paying your rates
We have loads of ways to pay your rates:
- EASYPAY/Direct Debit
- Credit Card
- Direct Credit, Telephone Banking or Internet Banking
- Telegraphic transfer
The easiest way to pay your rate. It ensures no penalties will be applied and allows you to spread your payments across the rating year without being concerned about keeping up with various payment due dates.
If you do not already have a direct debit in place, we encourage you to take up the option, complete the form and return it to us for processing.
Allows rates, debtor accounts and water accounts to be paid by Direct Debit. The benefit of this service is it allows payments to be deducted directly from your bank account which saves time and eliminates the chance of penalty charges. You can contact us at anytime to cancel or suspend the authority when you are paying by direct debit however please allow up to two working days notice.
Payment can be made over the phone or in person by credit card. Call us on 0800 932 4357 to pay over the phone
Direct Credit or Telephone Banking
You can pay by telephone or internet banking.
Please use the following details when making your payment to ensure it is allocated correctly.
Account Number: 03-0449-0070201-00
|Rates||Valuation Number||Surname/Company Name|
|Water||Water Account Number||Surname/Company Name|
|Debtors||Debtor account number||Surname/Company Name|
|Building||Building Consent Number||Surname/Company Name or applicant details|
|LIM/PIM||Surname/Company Name or applicant details|
|Health/Liquor||Account Number||Surname/Company Name or applicant details|
|Dogs||Owner ID (as per dog registration invoice)||Surname of dog owner|
|Infringement||Infringement ID||Surname or Company name|
If one payment is made for multiple accounts e.g. two rates accounts and a water account please send a detailed email or fax on the day the payment is made to ensure the payments are allocated correctly.
Our fax number is 07 878 7771 or email us email@example.com
You're welcome to come in to our office on Queen Street, Te Kuiti or visit the team at the Te Kuiti i-SITE. They accept cash, cheque and debit/credit payments.
If you are paying by telegraphic transfer from an overseas bank account, please add an additional $15 to your payment to cover the bank fees that are charged for using this payment method.
If you require any assistance with paying your rates bill give us a call on 0800 932 4357 or 07 878 0800.
We're here to help
There are a number of options available to help you out and we encourage you to make contact with us – the earlier, the better.
Please talk with us. If you think you might have difficulty meeting payments then get in touch and lets work out how we can assist. If you are experiencing hardship and are unable to pay your rates in full , please get in touch to discuss possible options available to you. The benefits of entering into a payment plan are that you have a longer time to pay and you do not incur late payment penalties while the payment plan is in place. Give us a call to discuss setting up a payment arrangement.
The Rates Rebate Scheme benefits lower income ratepayers with their rates account. The amount of rate rebate depends on a combination of your income, the amount of rates you are charged and the number of dependents you have.
More information can be viewed here