We have a remission policy to provide for the remission of all or some rates in a number of circumstances. Each remission category has a specific criteria that must be met.

You will need to submit a written request on the relevant form for remission, along with any information you need to support your application.

Click here for our remission application forms. 

Remissions are available under the following categories:

Remission Type	Application due date	For rating year beginning
Penalties	Throughout the year	1 July 2020
New Residential Subdivisions	30 April 2021	1 July 2020
Properties used Jointly as a single unit	30 April 2021	1 July 2020
Community Organisations, Clubs and Societies	30 April 2021	1 July 2020
Organisations providing Care for the Elderly	30 April 2021	1 July 2020
Māori Freehold Land	30 April 2021	1 July 2021
Genuine Financial Hardship	Throughout the year	1 July 2020
Land affected by Natural Calamity	Throughout the year	1 July 2020
New Businesses	30 April 2021	1 July 2020

You may view a full copy of the rates remission policy here (PDF 458 KB) or contact us for a paper copy to be sent.

Please ensure that all rates are paid by the due date regardless of the status of your rates remission application.