We administer a rate rebate scheme which helps low income ratepayers with their rates account for their homes. The amount you could be entitled to, depends on a combination of your income, the amount of rates you are charged and the number of dependants you have.

The maximum rates rebate available to a ratepayer for their home on 1 July 2024 is $790

You can apply for a rebate for the current rating year only.

The rates rebate process and eligibility requirements are managed by the Department of Internal Affairs. We assess and approve rates rebate applications on their behalf.

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Check if you're eligible for a rebate

Eligibility and how much you get depends on:

• the total amount of rates you pay
• how many dependants live with you
• your total household income before tax
• the ownership of your property
• your living situation.

Find out more about who is eligible to get a rates rebate on the New Zealand Government website.

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Rates rebate calculator

Before applying, we recommend you check your eligibility using the rates rebate calculator on the New Zealand Government website

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How to apply

For the 2024/2525 rating year, you need to apply by 30 June 2025. You cannot apply for previous year rebates.

Download the rates rebate application form from the New Zealand Government website and print it:

For more information or to apply contact us on (07) 878 0800 to or email [email protected]

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After you've applied

We'll send you an email or letter to confirm we have received your application.  

We'll assess your application and let you know if it has been approved within one month of receiving it.