WDC Open hours for 4 December 2025

The WDC Customer Services and Visitor Hub, Waitomo District Library and Admin Building will be closed on Thursday 4 December 2025 until 2pm.
We will still be available by phone on 0800 932 4357. We apologise for any inconvenience this may cause

Planned Water Shutdown Notification - Mōkau
A planned water shutdown will take place in Mōkau from 9am on Wednesday 3 December 2025 so that a new watermain can be laid. Estimated time of shutdown is about 4 hours. We apologise for the inconvenience

Media Release 29 April 2020 - Help also available for companion animals

29 Apr 2020, 5:00 AM

Local residents who are struggling to feed their companion pets can reach out for help through the Waikato Welfare Call Centre on 0800 800 405.

Western Waikato Emergency Operations Centre (WWEOC) Duty Controller, Dave Simes understands how important pets are for many people and says they will be catered for if the need arises.

“We are seeing an increase in calls for animal welfare assistance so we’d like to reassure people that pet food can be included in food parcels if needed.

“There is an emerging issue region wide for companion animals and pets through COVID-19 restrictions including financial hardship and the inability to pay for expensive medical procedures.

“While we are unable to fund veterinary costs, we can most certainly help with food.

“Our companion pets have played a significant part in helping people cope with the level 4 lockdown restrictions. The last thing we want to see is pets becoming malnourished or being abandoned because people can no longer afford to provide for them.”

Simes reiterated that the helpline is not exclusive.

“It is open to everyone who is struggling to get the basics such as food or medication and pet food, so please use it if you are finding it hard to get those basic necessities.”

The Waikato Welfare Call Centre is available for people across the Waikato region including local communities in Otorohanga, Hauturu, Honikiwi, Kawhia, Maihiihi, Oparau, Otewa, Owhiro, Puketotara, Te Kawa, Wharepuhunga, Te Kuiti, Waitomo, Te Maika, Kawhia, Taharoa, Mokau, Aotea Harbour, Maniaiti/Benneydale, Cambridge, Te Miro, Ohaupo, Te Awamutu, Pirongia, Kihikihi, Ngahinapouri and surrounding areas.


Media contact:
Public Information Manager - Western Waikato Emergency Operating Centre
027 382 3218 | [email protected]